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We will migrate your cPanel account over to Hosteology within 24 hours of receiving the necessary details required to perform the migration. We will of course advise you as soon as the migration has been completed.
We only need limited information and access to your old cPanel account. This includes your old cPanel IP address, username and password.
This allows us to use our automatic system to directly transfer the whole cPanel account from your old provider to your Hosteology account.
The main benefit of our cPanel migration is that there is usually zero downtime for your website. This is because we will migrate your website in the background directly from your old provider so you only need to change nameservers and DNS after we have completed the migration.
All servers are different and can have different set ups and software. In rare instances this can cause a conflict and you may see an error message on your website.
This is usually very simple to fix and the main causes are the .htaccess file or PHP version.
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