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 Can I cancel a domain name?

Generally, you are unable to cancel a domain name as once a domain has been registered, it is...

 Can I change my billing date?

Yes, you can change your billing date. We understand that sometimes our clients would rather have...

 Can I change my billing schedule?

Yes, you can change your billing schedule, for example, change from monthly to annual billing....

 Can I get a refund on a domain name?

Unfortunately, no. All domain name registrations are final and will be registered until the...

 Can I get an extension for my payment?

We understand that life can often get in the way and you may struggle to make your monthly...

 Do you accept Bitcoin?

No, sorry. We do not accept Bitcoin and have no plans to introduce this payment option...

 Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on all of our hosting plans. If you are not...

 How can I upgrade my hosting?

We make it easy to upgrade your hosting plan should you need more resources such as disk space....

 How do I cancel my hosting?

If you would like to cancel your hosting plan, you can do this in 2 ways. First, you can log in...

 How do I change my card details?

In order to change your card details, whether to remove a card or add a new card to your account,...

 How do I get a refund on my hosting?

In order to qualify for a refund, you need to cancel your hosting plan within 30 days. Either...

 How to secure your htaccess file?

Our server security already works to protect your files, however, if you just want to be extra...

 What happens if I miss a payment?

If you miss a payment, your account will be suspended 24 hours after the payment is due. We...

 What payment methods do you accept?

We currently accept payments via credit/debit card and PayPal. Card payments are securely...